January 20, 2015 Leave a comment
The study shows that 84% of consumers ‘always or sometimes’ use a digital service when it is offered, with 66% stating that digital services speed up a process.
In addition, the digital services that we use or value the most include online shopping, online banking, and ‘click and collect’, showing how the convenience of e-commerce is driving Britain towards becoming digital-first.
The infographic also covers digital communication and how to educate the public on digital services.
Take a look at the whole infographic here and let us know what you think.